i-ONE뱅크

Explore the convenience of managing your financial transactions with the i-ONE뱅크 application, a digital banking platform offering an array of services to meet personal and business needs. This digital banking solution provides an enhanced experience, building upon the functions of its predecessor, "IBK ONE Easy Banking," to deliver a wide range of services aimed at making banking seamless and secure.

Top features of the app include:

- Comprehensive banking services for efficient account management.

- Large print banking, ensuring accessibility for all users.

- An integrated counseling center for personalized customer support.

- A dedicated security center to safeguard financial information.

- Quick inquiry service for immediate responses to banking queries.

Users can download the application using their mobile carrier's 3G/LTE or a Wi-Fi connection. Please note that Wi-Fi accessibility may be restricted in locations with stringent security protocols.

The security of users is a top priority, and it is affirmed that the Industrial Bank of Korea will never request confidential information. For a smooth and protected experience, the platform is incompatible with devices that have been jailbroken or rooted. Should users encounter any forced terminations during transactions, clearing the software's cookies can often resolve the issue.

The platform encompasses key permissions to enhance functionality:

- Phone access for mobile phone authentication.

- Optional storage access to save and load certificates.

- Address book access for adding mobile transfer recipients and contact importation for post-transfer message sending.

- Camera access for QR code scanning.

- Microphone access to assist with consultation services.

These permissions are customizable—with essential and optional rights—to align with user's preferences and privacy concerns. To manage these settings, one can navigate to the mobile phone settings and adjust permissions for the i-ONE뱅크 under application management. For optimal performance and access rights management, updating the operating system to Android OS 6.0 or higher is recommended. Upgrading the OS will maintain previously granted permissions unless the software is deleted and reinstalled.

Should technical issues arise or for inquiries about device compatibility, customer support is readily available to provide detailed assistance and guidance.